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I can't afford to pay my Monzo Plus or Monzo Premium subscription

Please get in touch with us right away if you’re having financial difficulties. The sooner we know what’s going on, the sooner we can try to help so things don’t become too stressful for you.

If you’re unable to pay your subscription payment, we might have to cancel your Monzo Plus or Premium subscription.

If you want to speak to us about your situation, then click here to get in touch with our team.

If you want to cancel your Monzo Plus or Monzo Premium subscription, then click the button below.

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Monzo Bank Limited is a company registered in England and Wales (No.09446231). Monzo Bank Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our financial Services Register number is 730427. Our address is Broadwalk House, 5 Appold St, London EC2A 2AG.