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Why do you ask for my email when I pay by easy bank transfer or card?

We (Monzo) need your email so as to email you with a payment confirmation. You cannot use this confirmation as a receipt (e.g. for tax purposes). We only send it to you to confirm your payment went through.

We will not email you with marketing materials.

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Existing customers can get help via the app

Monzo Bank Limited is a company registered in England and Wales (No.09446231). Monzo Bank Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our financial Services Register number is 730427. Our address is Broadwalk House, 5 Appold St, London EC2A 2AG.