Pending payments
When you make a payment, it happens in two parts.
We set the money aside in your account so you can’t spend it and create a ‘pending’ transaction in your app.
The merchant (the person or company you’re paying) comes to collect the money a couple of days later.
If the merchant doesn’t collect the money we’ll refund you. This usually happens after 8 days, but can sometimes take up to 30 days.