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Warnings when making a payment

When you make a payment with Monzo, we use the details you enter to assess if it’s a risky payment. We’ll warn you if we think it could be a scam.

After receiving a warning, it's up to you if you still want to proceed with the payment. But if it's a scam, it might not be possible to get your money back. Here are some useful tips on how to spot a scam.

You might also find this government webpage useful: how to report and protect yourself against scams and phishing attempts.

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Existing customers can get help via the app

Monzo Bank Limited is a company registered in England and Wales (No.09446231). Monzo Bank Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our financial Services Register number is 730427. Our address is Broadwalk House, 5 Appold St, London EC2A 2AG.