This document informs you about the fees for using the main services linked to the payment account. It will help you to compare these fees with those of other accounts.
Fees may also apply for using services linked to the account that are not listed here. Full information is available in the Terms and Conditions.
A glossary of the terms used in this document is available free of charge.
General account services
Payments (excluding cards)
Cards and cash
Overdrafts and related services
Other services
Package of services
Services beyond these quantities will be charged separately
Information on additional services
Information on fees for services exceeding the quantity of services covered by the package of services (excluding fees listed above)
We don’t charge a fee for replacing cards which have been stolen, frauded or which have expired.
If you meet the criteria listed at the end of this document
You’ll get 2 free replacement Monzo cards per account per year for any reason. After that, we’ll charge you a £5 fee to replace cards which haven’t been stolen, frauded or expired.
If you don’t meet the criteria listed at the end of this document
We’ll charge you a £5 fee to replace cards which haven’t been stolen, frauded or expired.
Our replacement card and ATM fee criteria
We consider you to be meeting the criteria for bigger cash and card allowances if you meet at least one of the criteria below:
At least £500 was paid into a Monzo account in your name over the last rolling 35-day period, and you have at least one active Direct Debit on the same account in the same period.
You’ve received a Department of Work and Pensions or a Department for Communities’ payment into a Monzo account in your name over the last rolling 35-day period.
You’ve received a student loan payment into a Monzo account in your name over the last rolling 8-month period.
You’re sharing a Monzo Joint Account with someone who has done at least one of the above.
View this in the regulator's standardised format.
