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Offline payments

We can’t stop transactions that happen offline (like payments on TfL, planes or hotel bills), so they might still go through.

If you go over your authorised overdraft limit, or enter an unauthorised overdraft, we expect you to add enough money to get back inside your limit as soon as possible.

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Existing customers can get help via the app

Monzo Bank Limited is a company registered in England and Wales (No.09446231). Monzo Bank Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our financial Services Register number is 730427. Our address is Broadwalk House, 5 Appold St, London EC2A 2AG.