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How can we help you today?

If you're looking for ourPS17/26a document from the Financial Conduct Authority, seeInformation about our Personal Current Account Services.

If you're looking for information about the Payment Services Directive, see theEuropean Commission's frequently asked questions.

If you're looking for information on your rights when making payments in Europe, you can find it in this leaflet published by the European Commission.

Get in touch with us in app

Account Type

From the UK

From abroad

Current Account

0800 802 1281+44 20 3872 0620

Account Type

Current Account

From the UK

0800 802 1281

From abroad

+44 20 3872 0620

The number above is only for customer support queries and we won't be able to help with other questions. We’re free to call, but if you’re calling from abroad, please be aware that you may be charged by your phone provider.

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Existing customers can get help via the app

Monzo Bank Limited is a company registered in England and Wales (No.09446231). Monzo Bank Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our financial Services Register number is 730427. Our address is Broadwalk House, 5 Appold St, London EC2A 2AG.