Year in
in review
2023
"It's been a year of phenomenal achievements. Our customers sit at the heart of everything we do and we've seen growth across all areas of the business as they turn to us to improve their financial wellbeing and transform their relationship with money."
TS Anil, CEO
people bank with Monzo as of May 2023.
7th largest
UK bank
by customer numbers
people bank with Monzo as of May 2023.
1.6 million
new customers
people bank with Monzo as of May 2023.
66% of new customers
joined us through
word of mouth
People opening an account because a friend or
family member told them about us.
people bank with Monzo as of May 2023.
Customers have an
average of 34 friends
who use Monzo
business accounts
As of April 2023. 1 in 10 new UK businesses
apply for a Monzo account.
We’ve reached
profitability
Since the end of financial year 2023 (FY2023).
Revenue grew 2.3x
Thanks to growth across all areas of the business.
Card spend up 38%
A sign we're playing a bigger part in customers' everyday lives.
Deposits grew 34%
Customers are managing more of their money with us.
Exceeded
annualised revenue
in Apr’23
Annualised revenue is an indicator that takes a month's revenue and multiplies it by 12 to give us a full-year equivalent.
Making money work for everyone
in a year where our misson’s never been more important.
1.3m+ customers saved £173m using spare change roundups
410,000 Pots opened each month
Monzo customers saved £16.1m through the 1p savings challenge
580,000+ people use our gambling block
Making money work for everyone
in a year where our mission’s never been more important.
1.3m+ customers saved £173m using spare change roundups
410,000 Pots opened each month
Monzo customers saved £16.1m through the 1p savings challenge
580,000+ people use our gambling block
Putting customers at the heart of everything we do
With so much more to come.
We made our most powerful budgeting tools free for everyone
Putting customers at the heart of everything we do
With so much more to come.
400,000+
Instant Access Savings Pots opened
Kudos to @monzo. Upping their instant access savings interest rate on the same day as the BoE rises last week. Putting customers first and as ever a slick experience 👏
Putting customers at the heart of everything we do
With so much more to come.
Mortgage holders can now track their repayment progress
Whoa you can track your mortgage in your Monzo app now. That’s wild! 🏠
Putting customers at the heart of everything we do
With so much more to come.
The option to give yourself a safety net if you need it
I love Monzo, it has revolutionised my finances. I do remember just 'spending and hoping for the best!'
Putting customers at the heart of everything we do
With so much more to come.
We made our most powerful budgeting tools free for everyone
Love, love, love, Monzo!! Helps me with my finances so much!! It’s really user friendly. ❤️ ❤️ ❤️
400,000+
Instant Access Savings Pots opened
Kudos to @monzo. Upping their instant access savings interest rate on the same day as the BoE rises last week. Putting customers first and as ever a slick experience 👏
Mortgage holders can now track their repayment progress
Whoa you can track your mortgage in your Monzo app now. That’s wild! 🏠
The option to give yourself a safety net if you need it
I love Monzo, it has revolutionised my finances. I do remember just 'spending and hoping for the best!'
Investing in the
customer experience
#1 for Overall Service Quality
Independent Competition and Markets Authority survey carried out in Great Britain by Ipsos Mori between January 2022 and December 2022. Learn more.
#1 in the
LinkedIn
Top Startups Awards
Best Banking App
Best
Credit Card
Provider
...and our team
Team
growth up
13% to 2,547
#1 in the
LinkedIn
Top Startups Awards
35.6% women leaders and 22.9% People of Colour in leadership roles
Investing in the customer experience and our team
#1 for Overall Service Quality
Independent Competition and Markets Authority survey carried out in Great Britain by Ipsos Mori between January 2022 and December 2022. Learn more.
#1 in the
LinkedIn
Top Startups Awards
Best Banking App
Best
Credit Card
Provider
Investing in the customer experience and our team
Best
Credit Card
Provider
Best Banking App
Investing in the customer experience and our team
Team
growth up
13% to 2,547
#1 in the
LinkedIn
Top Startups Awards
35.6% women leaders and 22.9% People of Colour in leadership roles
TS Anil, CEO
"We’re a stand-out player in banking and tech - and we’re firing on all cylinders to achieve our ambitions.”
Love, love, love, Monzo!! Helps me with my finances so much!! It’s really user friendly. ❤️ ❤️ ❤️